FAQ

Frequently Asked Questions – dulkin

Can I cancel my order after I've made a purchase?
Yes — you can. We offer immediate order cancellations up to 24 hours after purchasing. If you change your mind within that time, simply send us a message and we'll cancel and refund you in full as soon as we receive your request.

What is your return and guarantee policy?
Her Daily comes with a 30-day money-back guarantee, beginning the day your package is delivered. If you don't feel the difference after taking it consistently, contact our support team and we'll refund you in full — no bottle to return, no questions asked. For hygiene and safety reasons we can't resell opened supplements, so your guarantee is a refund rather than a resale return. Reach us at support@dulkin.com and we'll respond within 24 hours.

What types of payment do you accept?
We accept all major payment methods, including Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.

What are your shipping options?
We currently offer one standard shipping option with free US shipping on all orders. Please see our Shipping Policy for detailed delivery times by region.

What if my order arrives damaged?
We'll make it right. If your bottle arrives damaged or the seal is broken, please contact us within 7 days of delivery with a photo and we'll send a replacement or refund you. Reach us at support@dulkin.com.

Where do you ship from?
We ship from fulfillment centers in the United States. Every order is carefully packaged by our handling team to make sure it arrives sealed and in perfect condition.

Is Her Daily safe to take?
Her Daily is a hormone-free botanical supplement. As with any supplement, talk to your doctor before use if you are pregnant, nursing, taking medication (especially blood thinners or hormone medications), or have a medical condition. Contains soy. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.